Takes ownership of guest challenges and resolves guest issues using service recovery tools. Greets and assists each guest in a friendly and courteous manner when registering them and checking them out, as well as providing information and directions to guests regarding all services available on property. In conjunction with the other members of the hotel operations team, Hotel Ambassadors provide fun hospitality in a friendly manner in accordance with the Harrah's Resort Southern California BASE standards. Harrah's Resort Southern California, making grown ups smile is what we do best which is why we stack our dream team with passionate, energetic Funmakers.Ĭreativity, innovation, and inspiration welcome.
Are you ready to take a step in the fun direction? Join the team that puts fun first! At