“To me, it’s a signal - it’s a signal to me, personally, a signal to the company, and to our staff, that our regulators are taking this very seriously, and that we have to continue to strive for 100 percent compliance - zero incidents,” he said. If that means more security officers roaming the floor, if it means more personnel checking, then that’s what needs to be done.”Ĭasino president Mike Mathis said MGM is trying to address the problem - but did not fight the fine. “The priority, from a regulatory perspective, is the safety and well-being of the most vulnerable,” Wells told the commission at its meeting in Springfield. She said one complication is MGM's open floor plan, with multiple entrances to the gambling area.
Karen Wells leads the Investigations and Enforcement Bureau at the Massachusetts Gaming Commission.
Massachusetts regulators have fined MGM Springfield $100,000 for falling short in its efforts to keep people under 21 from gambling or drinking alcohol.